4 Simple Signs: I am Listening.

Ready for work: are you listening?


Our eighth graders are truly excited to go to their first workplace but it may not always be immediately evident. Adolescent brains process information in wholly different ways than adults. Teachers know this but workplace supervisors may not. We teach our students a simple, effective strategy for interactions in the workplace to help them gain confidence speaking with adults they do not know.

Jeanny and Carylina listening carefully to Ron's directions on the set at WGBH.
Ron coaching Jeanny and Carylina on the set at WGBH. 

Apprentices, show adults you are listening.

You are in school all day. Listening. It is crucial to learning. Throughout the day in the classroom, as you listen to the teacher, you look out the window, turn around in your seat or even close your eyes.

Still listening? Likely you are. Except when you switch to the workplace where communication is usually among adults, you want to be sure to give off a few signals. At work, unlike at school, communication typically occurs among one to four people. Showing them you are listening is especially important.

In a professional setting, when an adult gives you instructions, he or she will look for signals from you that you are listening and that you understand what is being said. That’s what adults expect of each other. Here’s how to Here are a few tips you can use:

Four simple signals.

  1. Eye contact. Look at the person speaking.
  2. Turn your body toward the person speaking. Imagine you are a putting a spotlight on them.
  3. Nod your head. It means you are taking it all in. It could also mean you agree with what’s being said.
  4. Ask questions! It means you get it. It’s the best way to make the conversation more than a one-way presentation. It shows you are listening and learning.

Try it.

Use these signals every 10-20 seconds with adult professionals. Take turns using each one. It will help the adults understand you better. And it helps you learn, too.

Executive Director of Apprentice Learning
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