What is My Learning Zone?

Model for Comfort, Learning and Panic Zones

Before an apprenticeship, we build students’ self-awareness with a variety of learning activities to help them understand their strengths, learning styles, interests and skills and how they can utilize their traits during their apprenticeships. This helps students overcome their nervousness and fear of “messing up.”

The “Comfort Zone Model” describes three zones that are common in any new learning situation: the comfort zone, the challenge zone, and the panic zone.  By explaining to the students that learning most often happens in the challenge zone, where one feels uncomfortable, nervous, and challenged, we help to them prepare for the “first day” nervousness they will feel at their apprenticeships.

As students recognize this uncomfortable feeling is a normal part of the learning process, it reminds them to activate the skills they practiced in the classroom to make the most of their workplace experience. Ary, from Jackson/Mann School, describes her experience at Brookline Booksmith as follows:

“Before my apprenticeship began I felt very nervous.  I was feeling nerves because I never had work experience before, and I felt it was going to be very challenging and new for me.  Now, I feel that my time at Brookline Booksmith is very helpful and fun, the people are very nice, and I learned so much there.” 

Encouraged by their mentors during the six weeks of apprenticeship, it becomes easier to move out of their comfort zone to the challenge zone.  As a young person gains confidence at the workplace, it is easier to embrace future challenge zones, including being successful in a paying summer job and beyond.

Family Business


Apprentice Learning has been around long enough that we have a few legacies. Like the Delgado family. Miguel did an apprenticeship in 2016 at MicroSoft and now has found solid footing as a designer with Artists for Humanity, blending his love of computers with his love of art. His younger brother, Adrian, is currently apprenticing at Ferris Wheels Bike Shop. He likes it so much and feels so much a part of the crew, tat he has asked if he can show up on Saturdays, too.

The secret sauce? Family engagement. Mary Delgado credits Apprentice Learning with creating new opportunities and vistas for her boys. But she has been an equal partner. During the matching process, we discussed ideas Adrian’s placement and together, determined that the bike shop was a great fit. Mary even dropped by the bike shop at the end of Adrian’s shift to see him at work. Mary and her boys attended our recent Skyline event and spoke about her experience with our program.

Family voices matter. We know our students will go further with all of us lending a hand.

One of the Gems: A Thank You from a City Summer Intern

Each week, City Summer Interns visit as least one business to step into the shoes of a career professional. Interns write a letter with their reflections. Dyimond, a 2018 intern, wrote the following letter to NorthStar Asset Management:

Dyimond (foreground) works with her team to brainstorm.Dear NorthStar Asset Management,

Thank you for teaching me the ways of a financial advisor and what your jobs consist of. What I enjoyed the most was learning about income and budgeting. I enjoyed this the most because I know I have been taught an important life lesson that is never supposed to be forgotten. I say this a lot; that there are some life lessons that shouldn’t be forgotten but this is one of the gems of life that should stay with you for your entire life.

Whenever I felt that I'd learned something new I would write it down on the sticky notes you gave us. For example, income and expenses, understanding the difference between wants vs. needs, fixed vs. variable expenses, and last but not least, S.M.A.R.T goals and what the purpose of those are. I just kept thinking about my future and what lies ahead. These newly learned concepts give me a sense reassurance. The reason it gives me a sense of reassurance is that I know in the future I will be prepared for any challenge that comes my way. 

My experience at your workplace will help me in the future because I learned what the real world is like and why being very proactive when it comes to taking care of your money is an important aspect of life. I had learned that S.M.A.R.T goals mean how to be prepared and ready for the things that come along with becoming an adult. I just kept thinking be calm and prepare, you will be okay. Now I finally know I will be fine when the future comes. 

Thank you once again for the amazing opportunity to come and listen to your life stories also learn from you. Learning about what your jobs as financial advisors consists of at NorthStar is great. This site is an outstanding place for students to visit especially for students who have a plan for the future due to the fact that every plan involves time, planning, and money. That is where you as financial advisors come in. Thank you for existing.

Sincerely,

Dyimond H.

Dyimond lives in Roxbury and attended, the Jackson/Mann School,an Apprentice Learning’s partner school. She will be a ninth graders this fall at City on a Hill. NorthStar Asset Management is located in Jamaica Plain and has been a worksite partner since 2015.

Alumnus Aimed for Success: Shantel Mercedes

Shantel is an alumnus from Apprentice Learning’s first year of the program at the Mission Hill School in 2013. Four years later, Shantel is entering her senior year at Fenway High School. Through our First Jobs component, Shantel applied, interviewed and was accepted to Brigham and Women’s Hospital’s Summer Science Academy during the spring of her eighth grade year. Summer Science Academy, as the name indicates, is a program that exposes students to health careers and. Shantel is now focused on a medical career in college.

We are so proud to share a recent feature about Shantel in Brigham and Women’s 2015 Annual Report. Read Shantel’s story here:
Shantel Mercedes

Taking Things Seriously? Please Do!

The popular press has reams of articles about how not to take things too seriously. In our business working with middle school students, sometimes, we have the opposite problem.

This is the midpoint of the school year—and the time when students edge up to the point of no return. Their toes are on the precipice of failing 8th grade. Warning notices go home this week that say ‘If the student cannot improve, completion of summer school will be required before the student may advance to high school. Staying back in 8th grade. That’s not good.

At home and at school, conversations with the student might go something like this, ”Why aren’t you taking this seriously?” At this point, not taking school—and their academic future—seriously what can we do to disrupt this downward spiral? All too often, the adults are puzzled and frustrated by this disengagement.

What does it take to create a seriousness of purpose for a student who is off track? What would spark their engagement? Many students have stellar qualities: they are organized, have strong interpersonal skills, many are punctual and reliable. But without the engagement engine these attributes are sleepers.

For a student relegated to spend five weeks from 8 am to 2 pm in a summer school classroom, what could make the experience worthwhile and valuable?
We see Apprentices who are engaged in their preparation for work and have a very high degree of seriousness. What’s the secret sauce?

Kurt Hahn, founder of the Outward Bound movement once said,
” …There are three ways of trying to win the young. There is persuasion. There is compulsion and there is attraction. You can preach at them; that is a hook without a worm. You can say, “you must volunteer.” That is the devil. And you can tell them, “you are needed” that hardly ever fails.”

Apprenticeships create a place in the world for students to feel needed. They are an invitation to work alongside and join an effort to be of service. Here’s what the Apprentices have to say,

“When my boss taught me how to check people out, I was so excited. I had really wanted to do it. It taught me how to operate a cash register and give people the correct amount of change. It was fun and helped me use my math skills in the ‘Real World’.” – Kaya, Apprentice at Boing! Toy Shop

This prepares us (8th graders) for high school life, not just high school but life itself. I came in here scared is worried—would anyone like me? Is everything gonna go by fast? Slow? It’s worth it because you have a good time and learn skills. I don’t think there was a single dull moment. We have a good time and I learned lots of useful skills. —Yanisa, Apprentice at Thrift Shop of Boston.

As educators, our charge is to create authentic learning experiences that provide a compelling reason for students to take their learning seriously. It’s high stakes learning with clear purpose: to be needed. Ideally, students understand that learning math can mean they will be useful in the world.

Introducing the Apprentices

To prepare for their apprenticeships, students used iPads to record introductions for their Community Site Partners. Students worked in pairs to practice and critique each other before they recorded their final cuts.

Ziggy:
[youtube https://www.youtube.com/watch?v=s-pdwWK57wY]

Rianna:
[youtube https://www.youtube.com/watch?v=d2a1ZKk6axw&w=560&h=315]

Andy:
[youtube https://www.youtube.com/watch?v=FVCWOwuP1Ws&w=560&h=315]

Larenz:
[youtube https://www.youtube.com/watch?v=3TcUDvsXwsw&w=560&h=315]

Mikaila:
[youtube https://www.youtube.com/watch?v=k_wXX3TV_5Y&w=560&h=315]

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